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AT&T is still on the hook for offering landline service in California

The text AT&T logo on a light blue and tan background
Image: The Verge

AT&T can’t pull the plug on landline service for customers across California. In a ruling on Thursday, the California Public Utilities Commission (CPUC) rejected AT&T’s request to release it from its obligations as a Carrier of Last Resort (COLR), as reported earlier by Ars Technica and CBS News.

AT&T has had a COLR designation in California since 1996, which ensures everyone in the state has access to affordable and reliable telephone service. Some people in California — especially those who live in remote areas — have come to rely on their landline service, as it allows them to make emergency calls even when the power is out or cellular service isn’t available.

Earlier this year, AT&T asked CPUC to be released from its duties as a…

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